Water Heater Singapore
Reason for the Callout
The customer reported no hot water from their Rheem heater, along with visible leakage. The tank was beyond repair and had exceeded its lifespan.
HDB
Rheem Water Heater No Hot Water Replacement at 20 Teban Gardens Road HDB
A homeowner at 20 Teban Gardens Road HDB, faced a “Rheem Water Heater No Hot Water” issue due to internal tank leaks. Homeone resolved it with a compliant replacement.
Before: Rheem EP15-H
After: Rheem EHG-30
Date Of Replacement: 17 May 2025
Project Location: Teban Gardens Road
Before Replacement:
The old Rheem EP15-H was visibly leaking and failing to supply hot water. It lacked mandatory PUB components such as a double-check valve, stopcock, and bonding.
After Replacement:
We replaced the faulty Rheem unit with a new EHG-30, installed with full PUB-compliant safety features, including bonding, stopcock, and double-check valve.
Inspection Findings 
- Internal tank leak in the old EP15-H
- Missing electrical bonding
- No double-check valve or stopcock
- Pipework aged and at risk of further leaks
New Components Replacement
- Rheem EHG-30 water heater
- Double-check valve
- Stopcock
- Protective equipotential bonding
- Stainless steel piping within 1 metre
- All fittings and connections
Replacement work scope:
- Isolate the power and water supply
- Dismantle the leaking Rheem EP15-H unit
- Install a new Rheem EHG-30 with alignment above the ceiling
- Replace old pipes with stainless steel ones (hot, cold, and drain within 1m)
- Install new fittings and ensure watertight connections
- Perform the electrical bonding inspection
- System pressure tested
- Job supervised by a Licensed PUB Plumber
- Submit PUB heater replacement notification
Our PUB Licensed Plumber has endorsed that the work is done in accordance with the conditions stated below:
- All water service installations must be in accordance with the Public Utilities (Water Supply) Regulations, Singapore Standards 636 for Water Services, and all other relevant statutory requirements.
- The proposed works shall not adversely affect the existing water supply reticulation system.
- The proposed water storage heater is installed in accordance with the specifications and requirements of the manufacturer.
- The installation of double-check valves is safe and effective in preventing backflow and the back-siphonage of water from the storage water heater through the heater inlet pipe, and will be safe for use.
Conclusion:
This Rheem Water Heater Leaking issue at The Scott Tower was resolved professionally with a compliant Rheem EHG-30 replacement. All installation works were performed above the ceiling by skilled technicians under the supervision of a Licensed PUB Plumber, with full PUB submission completed upon completion.