Water Heater Singapore
Reason for the Callout
The customer experienced Rheem Water Heater Leaking and suspected the internal tank failure. They requested a compliant same-model replacement.
CONDO
Rheem Water Heater Leaking Replacement at The Scotts Tower
A homeowner at The Scott Tower contacted Homeone for help with a Rheem Water Heater Leaking issue. The ageing unit was replaced with a new Rheem EHG-30, complete with stainless steel piping and fully compliant works supervised by a Licensed PUB Plumber.
Before: Rheem EHG-30
After: Rheem EHG-30
Date Of Replacement: 17 Apr 2025
Project Location: Scotts Road
Before Replacement:
The existing Rheem EHG-30 storage water heater was leaking internally, indicating a tank failure. The pipe fittings showed signs of corrosion, and the installation, which was concealed above the ceiling, lacked accessible drain piping and modern stainless steel upgrades.
After Replacement:
The leaking unit was removed and replaced with a new Rheem EHG-30. Stainless steel pipes for hot, cold, and drain lines (within 1 metre) were installed. The installation was carried out above the ceiling by two experienced technicians and inspected for full PUB compliance.
Rheem Support Hotline Singapore
If you need guidance, clarification, or assistance with your Rheem water heater, start by contacting our Rheem Support Hotline.
Homeowners contact our Rheem support hotline for help with:
- ✓No hot water or slow heating
- ✓Inconsistent water temperature
- ✓Rusty or discoloured hot water
- ✓Water leakage from heater or valves
- ✓Repeated faults with older Rheem units
Each enquiry is handled with a clear, step-by-step approach focused on safety and practicality.
⚠️ We are an independent PUB-Licensed Service Provider specialising in Rheem water heater inspection, servicing, and replacement in Singapore.
Just whatsapp or call us directly.
Rheem Support Hotline in Singapore: +65 8816 6770
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Inspection Findings 
- Internal tank leak in the old unit
- Ageing and corroded pipe fittings
- No stainless steel piping previously
- Above-ceiling heater installation required additional manpower and care
New Components Replacement
- New Rheem EHG-30 water heater
- Stainless steel hot, cold, and drain pipes (within 1 metre)
- New brass fittings
- Electrical bonding (checked and confirmed)
- Drainage improvements
Replacement work scope:
- Isolate the power and water supply
- Dismantle the leaking Rheem EHG-30 unit
- Install a new Rheem EHG-30 with alignment above the ceiling
- Replace old pipes with stainless steel ones (hot, cold, and drain within 1m)
- Install new fittings and ensure watertight connections
- Perform the electrical bonding inspection
- System pressure tested
- Job supervised by a Licensed PUB Plumber
- Submit PUB heater replacement notification
Our PUB Licensed Plumber has endorsed that the work is done in accordance with the conditions stated below:
- All water service installations must be in accordance with the Public Utilities (Water Supply) Regulations, Singapore Standards 636 for Water Services, and all other relevant statutory requirements.
- The proposed works shall not adversely affect the existing water supply reticulation system.
- The proposed water storage heater is installed in accordance with the specifications and requirements of the manufacturer.
- The installation of double-check valves is safe and effective in preventing backflow and the back-siphonage of water from the storage water heater through the heater inlet pipe, and will be safe for use.
Conclusion:
This Rheem Water Heater Leaking issue at The Scott Tower was resolved professionally with a compliant Rheem EHG-30 replacement. All installation works were performed above the ceiling by skilled technicians under the supervision of a Licensed PUB Plumber, with full PUB submission completed upon completion.